Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. (All deliveries are dependant on freight companies times frames. Delivery dates are an estimate only.)

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

See our page Returns page for information.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

Of course! Both our showroom and our online store are open to the public. However, should you be a trade customer, we encourage you to sign up for a trade account to take advantage of selected wholesale prices.

No, we don’t sell secondhand equipment, or hire out any equipment. However, we do offer a Rent, Try, Buy service through Silverchef. You can find more information on our Finance page.

We supply spare parts for items under warranty that have been purchased through Wagga Catering Equipment. Email info@waggacatering.com.au or call us on 1300 138 100 with your enquiry.

We have access to tens of thousands of pieces of equipment and supplies, chances are we can get it for you. Call us on 1300 138 100 or email us at info@waggacatering.com.au

Yes, we do. We support all products sold through Wagga Catering Equipment that come with a warranty.

Yes, if the equipment is still under warranty and has been purchased through Wagga Catering Equipment. If your equipment is out of warranty, you will need to speak to your local hospitality equipment repair person.

You can contact us through our contact page! We will be happy to assist you.